Effective Date: July 14, 2026
DSG Associates ("DSG Associates," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.dsgai.com, register as a mystery shopper, communicate with us, or use our services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us, including:
We also collect information automatically when you visit our website, including:
We use your information to:
If you register as a mystery shopper, we collect information necessary to determine eligibility, assign projects, verify completed assignments, and process compensation.
Your personal information is used solely for legitimate business purposes related to our mystery shopping programs and is not sold to third parties.
Assignment reports submitted by shoppers generally do not identify shoppers to our clients unless disclosure is required by law or authorized by the shopper.
When businesses contact us regarding our mystery shopping or customer experience research services, we may collect:
This information is used only to provide requested services, communicate regarding projects, and maintain our business relationship.
Our website may use cookies and similar technologies to:
Most web browsers allow you to control or disable cookies through your browser settings.
Disabling cookies may affect certain website features.
We do not sell your personal information.
We may share information with trusted third-party service providers who assist us with:
These providers are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose information:
Mystery shoppers who complete assignments through DSG Associates operate as independent contractors and are responsible for complying with applicable tax and legal requirements in their jurisdiction.
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain personal information only as long as necessary to:
When information is no longer needed, it is securely deleted or anonymized where appropriate.
Depending on your location and applicable law, you may have the right to:
To exercise these rights, please contact us using the information below.
If you subscribe to our emails, you may receive:
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails.
We may still send administrative or transactional communications related to your account or assignments.
Our website may contain links to third-party websites for your convenience.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Our services are intended for individuals who are at least 18 years of age or the legal age required to participate as an independent contractor in their jurisdiction.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.
If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
By using our website, you consent to such transfers where permitted by law.
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.
Any revisions will be posted on this page with an updated Effective Date.
We encourage you to review this Privacy Policy periodically.
If you have questions regarding this Privacy Policy or your personal information, please contact us:
DSG Associates